Your one-stop for all information you need to know about
At Quest
we operate on a rolling registration system with an automatic monthly billing cycle. Once you register for a class, that spot is yours, perpetually, until you give us notice that you need to cancel your enrollment.
You can register anytime and start that very next class date.
For example, if on a Friday your registration is a approved for a lesson on Saturdays, you are able to start classes that very next day!
At registration, you will be charged for the remaining classes in that month. After that you will be automatically charged on the first of each month, for that entire month.
There are no refunds or credits for partially used months.
For each class offered, we guarantee you at least 4 classes each month. Depending on how the calendar falls, you might get five but our prices are fixed and you will never be charged more for receiving that 5th class.
However, if due to our calendar you are scheduled to receive less than 4 classes in that particular month, you will be prorated for that particular month.
Your monthly bill will be determined by how swimmers you have registered, how many classes they are signed up for each week, what type of class your are registered for, and how many times that class meets that month. Prices for specific offerings can be found on quest.captyn.com, where you will view our class schedule and register for classes.
To give you an idea of what to expect
There are discounts applied at checkout for registering for multiple classes per week. For more specifics on class size or length visit the "Level and Class Description" Tab. The specific prices for classes are listed on our registration and scheduling platform quest.captyn.com
We do offer additional discounts for families with 3 or more swimmers enrolled, or for those swimmers with special needs. For more information about those discounts email Chad at coachchad@questswimming.com
Cancelling your membership
For additional information about our Absences and Make-up policies visit the "Absences, Make-ups, Cancellations & Refund Policy " Tab or our
FAQ page
LOCATION
6800 Deer Run Dr. Midlothian, Va
PHONE
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